save the files you need to save from that one user account and delete the account and create a new one, and install an anti-virus and an anti-spyware program and download and run malwarebytes also.
Go to the following links and download these FREE software security programs. Then, make sure you update each one, then run each one separately. And remember. Only ONE antivirus.
save the files you need to save from that one user account and delete the account and create a new one, and install an anti-virus and an anti-spyware program and download and run malwarebytes also.
Go to the following links and download these FREE software security programs. Then, make sure you update each one, then run each one separately. And remember. Only ONE antivirus.
http://download.cnet.com/windows/antivirus-software/?tag=ltcol;nav
http://download.cnet.com/windows/spyware-removers/?tag=ltcol;nav
http://download.cnet.com/windows/firewall-software/?tag=ltcol;nav
http://download.cnet.com/Crawler-Toolbar/3000-12512_4-10432380.html?tag=mncol
http://download.cnet.com/windows/popup-blocker-software/?tag=ltcol;nav
Wish you the best.